FREE Gift Tag on all Wrapping Orders!!
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    Shipping and Return Policy

    Shipping: All items are shipped at buyers choice. These may take up to 3 - 5 days to arrive, depending on the destination. Insurance is included on all UPS shipments as we will not be responsible for lost or stolen packages. Personalized Screen Printed glassware takes 2 weeks. If you can pickup the merchandise from our Wantagh, N.Y. office, choose "PICKUP" on the order form, under shipping and we'll call you when it's ready.
    At this time, items are shipped mainly within the United States. International Shipping via UPS & FEDEX is NOW available to limited countries. See order form in online store for details.
    UNWRAPPED Only online! Items: These delicate or heavy items ordered via this online store are shipped unwrapped directly to your door from our distributor by UPS Ground. Boxes are usually included for free on most items, but gift tags are not. Normal shipping time is about one - two weeks ( for West Coast, USA). Otherwise, these can be wrapped and picked up from our Wantagh, NY office location.
    Handling Fee: A small fee has been added to all shipments to cover packaging expenses.
    Orders: Are to be placed via the Product Shopping Cart by specifying item, quantity needed, wrapping method, wrapping extras, type of Free gift tag, shipping destination, and method of payment. Information such as personalization and color choices will be gathered directly online. We may contact you via email if there is additional information that we need. Orders will be started once payment has been received. Items that are quality inspected may retain a small identification sticker.
    Payments: We accept Mastercard, Visa & Discover and now, American Express and Paypal.
    Return/Cancellation Policy: You have 1 day to cancel your entire order to receive a full refund. Damaged merchandise up to 7 days after it has been received will be accepted for replacements or store credits for non-screened items provided it retains our sticker or tag on it. No credit or refunds for partial pieces of an order. No credits or refunds of merchandise intentionally damaged by the buyer. No refunds on any personalized merchandise. Returns after 1 day - subject to individual review. Please call us for approval and if there is an applicable "re-stocking fee".
    Otherwise, returns/exchanges are NOT accepted after 7 days after receipt. You are now required to email us a digital picture of damaged items to You will then be notified by us in 3 business days as to the next steps.
    Sales Tax: Orders shipped within New York, please add 8.675% sales tax.
    NOTE: For Screen Printed Glassware: it is NOT possible to replace damaged pieces. We can only offer you a credit. Please be sure to order enough pieces to cover all contingencies.
    Due Date & Shipping Policy for WRAPPED items: Please allow at least 1-2 weeks for your order to be filled, once payment has been received. This will allow us sufficient time to add all the extra touches.